How to Log In as a Provider

A provider logs into the NH MMIS Health Enterprise Portal to access secure information regarding claims and service authorizations submitted. Some of the functions you can perform as a provider are: checking member eligibility, entering claims, creating templates to be used to submit claims, and submitting service authorizations.

Logging into the NH MMIS Health Enterprise Portal requires the user to enter a captcha code (characters displayed in a picture format). It is used to verify the entered user ID and password before the provider is authenticated.

Note: If your organization or practice has registered, then please obtain a user name and password from your Organization Administrator. Otherwise, please register to establish an account for your organization or practice.

To log in as a provider

On the public Home page, in the Sign In pod, click Provider.

The Provider Login page is displayed.
On the Provider Login page, do the following:
1. Enter your User ID. See image
  
  Tip: If you forget your User ID contact your Organization Administrator to reset your password.
2. Enter your Password. See image
  
  Tip: If you forget your password contact your Organization Administrator to reset your password. The Organization Administrator who forgot their User ID or password should call the Provider Relations Unit.
  
  Caution: Do not save your NH MMIS password even if prompted by your internet browser.
3. In the Type the text box, enter the displayed Captcha Code.
  
  Tip: If you are having difficulty identifying the characters that are displayed, you can request a new Captcha phrase by hitting the double arrow button or by reading it aloud by pressing the audio speaker button, or by pressing the question mark button.
Click Login.

The Provider Home page is displayed.

Note: If your NH MMIS Health Enterprise Portal session times out automatically (after 30 minutes of inactivity, by default), you can repeat these steps to log in again.